One enquiry, one record, even with a slow upload
A form carrying several photos could run out of time on the server, tell the sender to try again, and file the same enquiry more than once. Every form now has six times the headroom, the slow steps run side by side, and a repeat send updates the record it already made.
Six times the headroom
Each enquiry used to have ten seconds to reach the CRM, the job system and the inbox. One photo could use eight of them. Every Scalus site now allows a full minute, so a slow connection or a large upload finishes instead of failing.
The slow steps run side by side
Filing the job card and sending the notification used to wait on each other. They now run at the same time, and photos upload together rather than one after another, so a six photo enquiry finishes in about seven seconds.
A repeat send updates, it does not duplicate
If someone sends the same enquiry twice within a few hours, the job system now finds the record it already made and updates it with the latest details and photos, instead of filing a second card next to the first.
Proven with real photos, not an empty test
The fix was checked with a test enquiry carrying six photos at the largest size the form allows, the worst case a customer can send, and with every live site probed after the change. No enquiry reached any business while this was checked.
Applied to Every live Scalus site with an enquiry form, and the repeat send update wherever a site files job cards. Nothing was required from you.