What happens after I get in touch?
A 20 minute demo call to understand your business, then I design and build the system, then a launch call and handover of everything.
What does it cost?
$225 a month, and that is the whole thing: the website built, hosted and kept live, the SEO and AI search work, the Google review system and every ongoing change you ask for. Month to month, no build fee, no lock in, and the price includes GST.
Is there a lock in contract or a setup fee?
No to both. Everything is month to month, you can cancel with one month's notice, and there is no build fee or setup cost. Your price is locked in for as long as you are a client, it never increases.
Who will I be dealing with?
Scalus is Melbourne based, founded by Tim in 2024, with a background in video production and photography, and a Masters of Media and Communications. You get local support from the person who built your system, no call centres and no outsourcing.
When is support available and how fast do changes get done?
Scalus client support is one to one with Tim, Monday to Friday, 9:00am to 5:00pm, on WhatsApp at 0468 085 444 or by booking a time at scalus.app/call. Everyday changes are done within 4 business days and usually within 2. Bigger work, meaning changes across the whole site, several new pages at once or a new automated system, takes 5 to 10 business days. We are closed Saturday and Sunday, so anything that lands over the weekend or outside those hours is picked up the following Monday. Scalus closes once a year from 20 December to 6 January, and requests sent then are picked up on the first business day after.