Every customer in one Contacts list

A client asked me where all their people were. Not the ones who had enquired this week, those sit on the Enquiries board, but everyone: the customers in their old spreadsheet, the people who had texted, the ones who had emailed, the lead who sent a message on Instagram and the names on a stack of business cards in the ute. Every one of those lived somewhere different, and none of them lived in the Scalus App.

All their emails and all their contacts go there. Names, emails, phone, Instagram, all of it.

What you'll see now

• One list. Contacts sits in the left menu, under Enquiries. Everyone who has enquired through your website, texted your Scalus number, emailed your Scalus mailbox or messaged your inbox is in it, along with your customer list. A person who reached you three ways is one contact, with all three details.
• Search that finds anyone. Type part of a name, a number, an email or a handle. Big lists show the first few hundred and search does the rest.
• Upload what you already have. A spreadsheet, a contacts export from your phone, a PDF, a screenshot or a photo of a list. The app reads it, shows you who it found, and you tick the ones to add.
• Call, Text, Email, Instagram. Each contact has a button for every detail you have for them. With your own Scalus number, the text goes from that number and lands in your Inbox like any other.
• Edit and remove. Fix a number, add a note, or take someone out. A wrong number is refused and nothing else changes.

Two rules keep it clean. The list only holds people who have dealt with your business, so you tick a box saying so before you upload a file, and bought or scraped lists stay out. And a visitor who chatted on your website but never left a name or number isn't a contact, so they don't clutter it.

Contacts is live now for every client in the Scalus App at my.scalus.app, on a phone and on a computer. The people in the screenshots above are made up.