Client Story · Electrician and solar
A quote quiz and a review system for Glow Electrical
Glow Electrical is a family owned electrician in Ringwood East, looking after homes across Melbourne's eastern suburbs. They do everyday electrical, solar, battery storage and EV chargers, with more than 25 years in the trade behind them. Every job is priced upfront before anything starts, and their website now says so the moment it opens.
What they needed
A good electrician is on the tools all day. The proof of the work sits in the job records and in the heads of customers who keep coming back. Someone searching for a sparky at night sees none of that. They see a phone number and have to guess the rest.
Glow needed a site that showed a stranger what the regulars already know, and a quick way for that stranger to ask for a price without ringing in the middle of a job.
What I built
I built the site around a short quote quiz and the real record of their work.
- A quote in five questions. The first thing on the home page asks what you are looking for: everyday electrical, an EV charger, solar or battery, or a few things together. Five taps later the request is with Glow.
- Real jobs on show. A strip along the top of every page lists recent jobs by type, suburb and month, and the Our work page shows photos of finished jobs. All of it comes from Glow's own job records.
- A page for each suburb. Ringwood East, Croydon, Mitcham, Box Hill and more each have their own page, so a local search lands on a page about that suburb.
- The owner on film. A short film beside the quiz shows the person who turns up, standing next to the van.
- A simple way to leave a review. A page on the site asks how the job went. The customer taps a star and is taken through from there, so leaving a Google review takes a minute and not a search.
- Questions answered on any page. A chat button sits on every page for people who are not ready to ask for a quote yet.
Show the real jobs and let people ask for a price in five taps.
The result
Glow now has a site that does the talking while the team is on a job. It shows 579 completed jobs since 2021, work across 119 suburbs, and that 80 per cent of recorded jobs come from customers who came back. It shows a 5.0 rating from 18 Google reviews, and there is a simple path for the next customer to add theirs.
Have a look at Glow Electrical. If you are in the eastern suburbs and need an electrician, the quiz takes about a minute.
Want a system like Glow Electrical's for your business?
I build the website, the quote form and the review system, and keep them running. Send me a message and I will show you what yours could look like.
Get in contact See every update