Feature · Scalus app
Google reviews, asked for you from your own number
Every business owner knows Google reviews win work. Almost nobody asks for them. The job is finished, the customer is happy, everyone is busy, and the moment passes. A client asked me to make the asking happen on its own.
The problem
Asking by hand doesn't happen often enough. A text from a personal phone gets forgotten, a link sent days later lands cold, and nobody can say who was asked or who actually went to Google.
The result
Your Scalus app now asks your customers for a Google review for you.
- From your own number. Your business gets its own mobile number for review texts, so every customer sees the same local number.
- After every finished job. When a job is done, your customer gets a friendly text with a link straight to your Google review page.
- A gentle follow up. Anyone who hasn't tapped or replied gets one more text a week later, and a last one a few weeks after.
- Past customers too. Pick the past customers you'd like to ask, and a few are asked each weekday.
- It stops on its own. A tap on the link, any reply or STOP ends the texts for that customer.
- Your words. Change the wording in the app and the next texts use it.
- See it working. The app shows how many customers were asked, who tapped through to your Google review page, who replied and every text that went out.
Every happy customer is asked at the right moment, and you can see exactly who went to Google.
Texts only go Monday to Friday, 9am to 5pm. If you're a client and want it in your app, send me a message there and I'll set it up.
Want this in your app?
Clients can ask for it in the app today. Not a client yet? The website, the app and the systems behind them are one plan, month to month.
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