Mark a time waster and move on

A tattoo studio I work with told me they were "dealing with a lot of time wasters". The owner asked for one thing: right click a lead and call it a time waster, and on a phone, press and hold. So I built it into the Pipeline in the Scalus app.

The problem

Every enquiry lands on the board, including the ones that will never book. They sit in the first column, they get in the way of real customers, and moving them to another stage could send them that stage's texts. There was no quick way to say "not this one" and get on with the day.

The result

In the Pipeline in the Scalus app, you can now mark anyone as a time waster.

• Right click on a computer. Right click a card and choose Time waster.
• Press and hold on a phone. Hold a card down and tap Time waster.
• Off the board straight away. The card leaves at once, with Undo for 8 seconds in case you picked the wrong one.
• Nothing is sent to them. The card's stage never changes, so none of your stage texts go out.
• One list for all of them. Time wasters sits at the top right on a computer and as the last chip on a phone. Press Not a time waster and the card goes back to the stage it was in.
• No second round through your website. If someone you have marked sends a new enquiry through your website with the same email or mobile, no new card is made and they get no automatic quote text. You still get the email, with a subject starting "Time waster:", so you always know.

Mark them once, and they stop taking up your board and your day.

The screens above are the real app, shown on a sample business. If your business uses the Pipeline in the Scalus app, you can ask for time wasters in the app.